PUB HTML5 FAQ

Established in 2009 and located in Hong Kong, adjacent to the international financial and trade center Hong Kong, PUB HTML5 provides an Easy digital publishing solution to converting pdf to html5 that quickly became popular with users as one of the best flipbook makers for businesses.

Address: Room 1003, 10/F, Tower 1, Lippo Centre, 89 Queensway, Admiralty, HK.

You will receive an email with your order details, including Payment Amount, Payment ID and Order ID.

PayPal  is an international  e-commerce  business allowing payments and money transfers to be made through the Internet. Online money transfers  serve as electronic alternatives to paying with traditional paper methods, such as  cheques  and money orders .It is subject to the  US economic sanction list , and subject to other rules and interventions required by US laws or government.

More See How secure is the PayPal site .

PUB HTML5 provides 3 versions: Pro, Platinum and Enterprise Plan. You can pay for all the plans monthly or annually.

Absolutely! User can sign up a free accoung and enjoy our free version. Most of features are free, if you want to use more premium features, you need to upgrade to premium version. And guess what? You may use this free account FOREVER!

All the versions employ the monthly or annual payment mode, and you can pay for all the plans monthly or annually. Once you subscribe the plan successfully, the cost of your rent this month will be deducted immediately from your PayPal account, since then PayPal will automatically deduct month fee each month or each year from your PayPal until you cancel the subscription.

The free version of PUB HTML5 provides users with basic features, allowing users to convert a PDF file to a online ebook; however there will be a PUB HTML5 logo and ads on the published eBook. In addition, access to the advanced features like Page Editor to add video and audio is forbidden.

Sure. You can stop the lease or change the plan anytime, but you don't get a refund for the current month.

Yes, once you install PUB HTML5 desktop version, you can use your account to login and create online ebooks.

Yes, you can choose Platinum or Enterprise Plan. By choosing Platinum, your books can be accessed and managed by 3 different accounts; while Enterprise Plan allows 10 accounts to manage the created online books.

The max PDF file size is 200 MB.

PDF downloading option is disabled by default. you can enable the PDF downloading option by changing settings

Please add our domain name (pubhtml5.com) to the whitelist of your mailing server to ensure the delivery of our emails to you. After that try to resend the activation email once again. If you still experience problems,contact our support department.

No limitation.

Once you cancel the service, the flipbooks you created during the renting period will be deactivated and our system will keep them for a long period of time. If you want to continue to use your flipbooks, please subscribe our service again.

If you have enabled PDF downloading option your readers may easily download the PDF version of your publication.

No, you don't need to pay any additional cost for Support, Upgrade and Cloud Hosting, you just need to pay for the Plan monthly/yearly.

There is a PUB HTML5 logo on the publication created by the Free version. To remove the logo, you need to purchase one of the Premium versions. After you purchase any of the paid plans, login with your account and you can publish Catalogs without PUB HTML5 logo.

Yes, you can, but not for Free version. Login as premium user and you can change the logo in "Custom Settings" tab.

Yes, you can. Except for the free templates, Premium users can choose the Pro templates. Besides, Platinum and Enterprise users can even use Online Templates.

There is no limit on the publications you may have.You are free to publish as many magazines as you wish.

A high-resolution PDF with images at 300dpi with no crop marks or bleed works best. What you see is what you get.

All video, audio, and web content are streaming and available when online. This significantly cuts down on file size and download speeds.

Your flipping book can play video and audio content, as long as it is in the proper format. For video: YouTube, Vimeo, MP4. For audio: .mp3, .mp4.

Files published to PUB HTML5 must be less than 8000 pages.

Price is for the service provided. Here at Joomag your readers may download PDF version of the magazine as many times as they wish.

Yes, you can change the book background with color or image in the Custom Settings.

(1) Start PUB HTML5, create a new account and log in.
(2) Create a new project and import source PDF file (Office and images only for Premium versions).
(3) Select a template and a theme and design the book with various settings.
(4) Publish to local (Premium versions only) or Upload to PUB HTML5 Online Service.

You can upload the publications to your own server or use PUB HTML5 Upload Service, just follow the below instructions.

First, you should publish the book online. Then you and your readers can read the book on mobile devices via browser. No App required!

Yes, you can publish the book to local computer as HTML, and open the HTML file in the browser, then you can view the book without Internet connected.

No, they don't. Only if you publish the book online, they can view your publication simply with the Internet browser.

Yes, after you publish the publications, you can embed it to different websites.

Yes, you can. Once you purchase any of the paid plans, you can create, design and publish the book to your website or for your clients.

We do not support multiple PDF uplaod, you need to upload your PDF files one by one..

Yes, you can read all your digital flipping book OFFLINE with all of the features, such as images and videos.

If you want to downgrade your account you should cancel the subscription in your paypal account and it will automatically be downgraded to free account at the end of the current billing cycle..

Yes, we offer an option of white labeling for paid users.

Please contact us for processing your inquiry..

We don't keep backups of standalone accounts and won't be able to restore your magazines. We are sorry for the inconvenience and hope that you'll manage to upload the magazines once again.

Please contact us for processing your inquiry.

Please Send A Message to us.

or email us at: [email protected]